Coupa Support Services
Revguru’s Coupa Consultants provides Coupa Implementation services and support to our global clients. We understand the problems you run into in your regular business spend after Go-Live, our skilled Support team can get you back onto the path to success in no time. RevGuru’s Coupa consultants are highly capable in implementing and supporting on all Coupa modules and support clients by providing speedy resolutions while working closely with cross-functional teams.
“Adjust plans and configurations as priorities change and new opportunities emerge with a true Cloud Solution & Support Service provider.”
Support Services
Revgurus’s Support Team is active and solely dedicated to your success. This global organization of certified Coupa experts operates remotely providing Coupa solutions to global customers. The highly-trained support experts can share best practices to help you maximize the value delivered by your Coupa platform. You can choose wisely, the levels of support that best fits your operational needs.
How we can help:
- Instance setup and configuration as Coupa Admins
- Creating & managing User profiles with Custom Roles
- Defining Chart of Accounts, Lookups & Budgets
- Building Approval Chains and Account Validation Rules as per business needs
- Punchouts & Catalogue Management
- Supplier onboarding & Information Management
- Configure schedule reports for better analysis
- Monitor scheduled integration jobs or services and error handling
- Assist on Coupa power apps like Risk-Aware, Spend Guards, Commodity Insights, Supplier Insights and Per Cycle Approval Times for finance transformation services
- Customized solution on Coupa Platform as per business need
- Designated Support Contacts or Account Managers
- Technical Support of all Severity Cases
- Web Case Submission on all Coupa Modules like procurement, sourcing, expenses, contracts, etc
- Escalations Management
- Proactive Case Management
- Monthly Support Review Meetings
- Release Management & Upgrade Assistance
“Embrace the coming disruption with Coupa’s Value as a Service”
This is a simple idea that measurable value delivered for customers will be the ultimate competitive battleground. Every customer will surely want to understand the exact value that they are being provided. They will want a quantifiable difference as they compare their options and we at RevGurus will help you achieve that.
How we help:
- RevGurus specializes in the implementation of Coupa’s solutions and provides customer support through our team of Coupa Platform certified and skilled professionals.
- RevGurus have experienced Functional Coupa consultants who adopt the best practices in implementing Strategic Sourcing and leverage Business Spend solutions through advanced Contract Management.
- We at RevGuru’s focus on strong project management and provide cost-effective, timely, and quality deliverables.