This role requires working closely with the Client and project team for overall implementation and support of Salesforce CPQ/Billing projects. Should be hands-on Salesforce with good experience in the implementation of Salesforce CPQ/Billing projects and handling customer support.  Should be a good team player having good communication and interpersonal skills. Candidate should have worked on a minimum of 2 to 5 end to end Salesforce Implementation including solution design.

Responsibilities:

• Participate in overall Business Requirements gathering, documentation of overall solution.
• Salesforce Hands-on Configuration, Solutioning, Implementation, and support.
• Ensure the best practices implementation based on Industry standard.
• Candidates with exposure to Salesforce Pre Sales and demo preferable
• Good experience in Configure, Price Quote, and Billing processes, including enhanced Price Catalog & price book, Advance approvals and Order management, Invoicing, Contracts and Revenue reporting.
• Need to be involved in Reviews, check the feasibility of the solution and functional fitment as per Salesforce out of the box functionality and best practices.
• Should be well versed in setting up product and pricing rules, discount controls, conditional quotes, advanced approvals, Invoicing, and Revenue Schedules.
• Align customer expectations, ensuring smooth and timely project delivery and support.
• Prepare test cases of modules implemented, validate the deliverables before Client testing and UAT.
• Follow up with Client and Support for issue resolution.
• Documenting the resolution of issues and sharing with the internal team on an ongoing basis.
• Interact with the key end-users and business owners to map applications to standard business processes and conduct gap analysis
• Suggest process improvements based on the application capability and industry best practices
• Support all formal documentation of implementation and provide relevant functional inputs to technical team
• Contribute to the training and development of key Salesforce team.
• Support in Pre Sales, demos and estimates as an when required.
• Ensure weekly Client reporting and support to the Project Management team.

Qualifications/Skills:

• Bachelor’s degree preferably in Engineering, MCA, MSC, or Accounting.
• Minimum 3 years’ experience in Salesforce CPQ/Billing with 2+ end-to-end implementation in Salesforce
• Good knowledge of all functional process related to CPQ/Billing and platform capabilities
• Salesforce Admin and Salesforce CPQ certification preferred.
• Demonstrated experience in translating customer business requirements into workable business solutions, preferably on SaaS.

If this position interests you, pls send us your resume @ [email protected]